A HAND WHEN YOU NEED ONE
Peegu Support
Need help with Peegu? Start here.
A short description of what happened is a good place to start. Keep passwords and your family PIN out of email.
Getting Started
How do I start a family?
Open Peegu and choose Set up a family. Add your family name, grown-up name, recovery email, grown-up PIN, and your first child. Keep the family code Peegu gives you.
How does someone join?
Choose Join with a family code, enter the code, and select a profile. Grown-up controls require the family PIN. Share the code only within your family.
Family and Profiles
How do I manage profiles?
In grown-up SETTINGS, use Kids or Grown-ups. The owner manages family membership. Basic supports up to 2 adults and 2 kids. Premium supports up to 6 adults and 6 kids.
How do I remove a grown-up’s access?
Removing their profile revokes their current device access. Because the PIN is shared, someone who still knows the code and PIN can sign in again. Remove their profile and change the grown-up PIN to exclude them.
Money, Allowance and Interest
Where do I enter money or spending?
Open FAMILY in grown-up mode and select the child. Record incoming money or spending there. Peegu records what happened; your family handles the actual money.
Where do I change allowance or interest?
On that child’s money page, the owner can use Recurring allowance or Family interest rate. Allowance can be weekly, every two weeks, or monthly. The interest rate is annual, accrues daily, and is credited weekly for completed weeks.
To Buy
What can my child add?
Up to ten active things, each with a name and price. They can pick a Most Wanted thing and select several things to compare their combined cost with the balance.
What if they got the thing?
Choose I got [item], then I bought it or It was a gift. A bought item prompts a grown-up to reconcile the spending. Marking an item as received does not itself subtract money.
What If
Does trying a purchase spend money?
No. What If compares hypothetical choices. Enter a spending amount to see what it changes, using your family’s allowance and interest settings. No transaction is recorded.
Jobs
How does a job get paid?
A child proposes work and a price. You can accept, counter, or decline. Parents can offer jobs, too. After the child marks agreed work finished, a grown-up settles the job and records the earnings.
Who can read a job note?
Job notes are part of the shared negotiation between the child and grown-ups. They do not use the private sharing choice from Thoughts.
Thoughts
Does my child have to answer?
No. Thoughts gives them space to consider a question and write in their own words. They can choose whether to share their answer with grown-ups.
What does “Don’t share with grown-ups” mean?
The answer is excluded from the grown-up view. It can still be read by someone using Peegu as that child, including on a shared device. It is not a secret diary.
Subscriptions and Billing
What do Basic and Premium include and cost?
Basic: Up to 2 adults + 2 kids. $4.99/month or $49.99/year.
Premium: Up to 6 adults + 6 kids. $9.99/month or $99.99/year.
Both plans include the same core Peegu product. Premium supports larger families.
Prices in USD. Local App Store prices may vary. Apple shows the price and renewal terms before you subscribe.
What is the SCHATTEN friends and family offer?
The planned friends and family offer, SCHATTEN, includes 12 months of Premium free through Apple’s official offer-code system. Redemption details and terms will be available when the offer is live.
How do I cancel?
Open grown-up SETTINGS → Subscription → Manage subscription, or follow Apple’s cancellation instructions. Deleting Peegu or its family records does not cancel the subscription.
Restore Purchases
How do I restore access?
Use the Apple Account that paid and join the same Peegu family. Then open grown-up SETTINGS → Subscription → Restore purchases on iPhone or iPad. If access still looks wrong, email support with a description of what happened. Do not send passwords or your PIN.
Account and Login
I forgot the grown-up PIN.
On the grown-up PIN screen, choose Forgot PIN?, then Email me a code. Use the code sent to your family’s recovery email to set a new PIN. If recovery is unavailable or the email does not arrive, check spam and contact support.
Is each grown-up’s name a login?
No. The PIN is shared by the family’s grown-ups. Picking a name records who an action is attributed to; it does not independently establish that person’s identity.
Privacy and Data
What information is associated with a child?
A nickname, chosen avatar, optional age in whole years, and the family’s money-practice records, such as wants, jobs, and written responses. Do not enter sensitive information into free-text fields. See the Privacy Policy.
Delete Account
Where do I delete my family or a child?
The owner can delete the family from SETTINGS → Account → Delete family. Child deletion and leaving a family are separate actions. Read the full deletion instructions before proceeding.